Removal Van Soho Terms and Conditions

These Terms and Conditions set out the basis on which Removal Van Soho provides removal and related services within the United Kingdom. By making a booking or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before confirming your booking.

1. Definitions

In these Terms and Conditions, the following definitions apply.

Company means Removal Van Soho, the provider of the removal and associated services.

Customer means the person, firm or organisation that books or uses the services of the Company.

Services means any removal, packing, loading, unloading, transportation, storage, or related services carried out by the Company.

Goods means the items, furniture, personal effects, equipment, or any other property that the Customer asks the Company to move, handle, store, or otherwise deal with.

Service Area means the areas in which the Company offers its services, including Soho and surrounding districts and other locations within the United Kingdom as agreed at the time of booking.

Contract means the agreement between the Company and the Customer formed in accordance with these Terms and Conditions.

2. Scope of Services

The Company provides domestic and commercial removal services, including the transportation of Goods from one address to another, loading and unloading, and other related services that may be agreed in writing. Services are available throughout the UK within the Companys operational coverage. Any services requested outside the usual Service Area, or requiring additional time, staffing, or vehicles, may be subject to separate quotation and conditions.

The Company reserves the right to refuse to carry out any service that, in its reasonable opinion, may pose a risk to health and safety, be unlawful, or exceed the agreed capacity of the vehicle, equipment, or staff.

3. Booking Process

3.1 Initial enquiry

The Customer may request a quotation by providing accurate details of the collection and delivery addresses, access conditions, approximate volume or list of Goods, service dates, and any special requirements such as packing, dismantling, or storage. Quotations are based on the information supplied and are subject to revision if information proves to be incomplete or inaccurate.

3.2 Quotations

Unless stated otherwise, quotations are estimates only and are not binding if the volume of Goods, access conditions, or service requirements differ from those originally described by the Customer. The Company reserves the right to amend the price to reflect any such change.

3.3 Acceptance and confirmation

A booking is only confirmed when the Customer has accepted the quotation and the Company has issued a booking confirmation. Acceptance may be in writing or via other agreed communication methods. The Contract comes into effect upon confirmation of the booking and is governed by these Terms and Conditions.

3.4 Changes to booking

Any changes to the date, time, addresses, access conditions, volume of Goods or required services must be communicated to the Company as soon as possible. The Company will endeavour to accommodate changes but cannot guarantee availability. Changes may result in revised pricing or additional charges.

4. Customer Responsibilities

The Customer agrees to.

Provide accurate and complete information when requesting a quotation and making a booking.

Ensure suitable access at collection and delivery addresses, including necessary parking permissions, access to lifts where applicable, and clear routes for moving Goods.

Be present or represented at the agreed times during collection and delivery, to direct placement of Goods and sign any necessary documentation.

Arrange any parking permits or authorisations required for the Companys vehicles. Any fines or charges arising from inadequate or incorrect parking permissions may be charged to the Customer.

Properly secure and prepare Goods for transport, unless the Company has expressly agreed to provide packing services.

Identify any fragile, high value, or special items requiring careful handling.

5. Payments and Charges

5.1 Pricing

Charges are calculated based on factors including but not limited to distance, time, volume of Goods, staffing, vehicle requirements, and any additional services such as packing or storage. All prices will be communicated to the Customer before the Contract is confirmed.

5.2 Deposits

The Company may require a deposit at the time of booking to secure the service date and time. The deposit amount and due date will be stated in the quotation or booking confirmation. Deposits are generally non-refundable except as set out in the cancellation terms below.

5.3 Payment terms

Unless otherwise agreed in writing.

Domestic Customers are required to pay in full either prior to the move or on completion of the service on the same day.

Commercial or account Customers may be granted credit terms subject to approval, in which case payment is due within the period stated on the invoice.

5.4 Overruns and waiting time

If the service takes longer than estimated due to factors beyond the control of the Company, such as delays in gaining access, keys not being available, or additional Goods that were not declared, the Company may apply additional charges, including waiting time and extra labour, at the rates prevailing at the time of the move.

5.5 Late payment

Where payment is not made by the due date, the Company reserves the right to charge interest on outstanding amounts and any reasonable costs incurred in recovering the debt.

6. Cancellations and Postponements

6.1 Customer cancellations

If the Customer needs to cancel or postpone a confirmed booking, they must inform the Company as soon as possible. The following cancellation charges may apply.

Cancellation more than 7 days before the scheduled service date. No cancellation fee, and any deposit paid may be refunded or credited at the Companys discretion.

Cancellation between 3 and 7 days before the scheduled service date. The Company may retain some or all of the deposit and may charge a proportion of the agreed fee.

Cancellation within 48 hours of the scheduled service time. The Company reserves the right to charge up to 100 percent of the quoted price.

6.2 Company cancellations

The Company will use all reasonable endeavours to carry out services as agreed. In the rare event that the Company must cancel or postpone due to operational or safety reasons, severe weather, or circumstances beyond its control, the Customer will be offered an alternative date or a refund of any sums already paid for the affected service. The Company will not be liable for any consequential losses arising from such cancellation.

7. Excluded and Prohibited Items

The Customer must not submit for removal or storage any items that are hazardous, illegal, explosive, corrosive, flammable, or otherwise dangerous, including but not limited to gas cylinders, fuel, paint, chemicals, firearms, ammunition, illicit substances, or any item prohibited under applicable law or regulations.

The Company also does not accept responsibility for jewellery, watches, cash, bonds, securities, precious metals, valuable collections, or other high value or irreplaceable items, unless expressly agreed in writing and adequately insured.

The Customer is responsible for ensuring that no such prohibited or excluded items are included in the Goods. The Company may refuse to handle any Goods it reasonably believes fall into these categories.

8. Waste and Disposal Regulations

The Company operates in compliance with relevant UK waste and environmental regulations. When the Customer requests disposal or clearance of items, the following conditions apply.

The Company will only remove waste or unwanted items as agreed in advance and may apply separate charges for this service.

Certain types of waste, including electrical items, appliances, construction debris, and hazardous materials, are subject to specific regulations and may require specialist handling or licensed disposal. The Company may decline to remove such items or may arrange disposal at additional cost.

The Customer confirms they have the right to dispose of any items they ask the Company to remove and that such disposal does not breach any tenancy, lease, ownership, or regulatory obligations.

Where waste or unwanted items are collected as part of the service, the Company will take reasonable steps to ensure they are disposed of, recycled, or processed in accordance with applicable law.

9. Liability and Insurance

9.1 Standard liability

The Company will exercise reasonable care and skill in providing the services. Liability for loss of or damage to Goods caused by the Companys negligence will be limited to a reasonable amount, which may be restricted to the cost of repair or the market value of the Goods at the time of loss, whichever is lower, subject to any specific limits stated in the quotation or booking confirmation.

9.2 Exclusions

The Company will not be liable for.

Loss or damage arising from inherent defects, pre-existing damage, natural deterioration, or faulty design or construction of the Goods.

Loss or damage resulting from inadequate packing by the Customer, unless packing services have been provided by the Company.

Loss of or damage to items packed by the Customer in chests, drawers, suitcases, or containers where the contents are not declared or are fragile or high value.

Indirect or consequential losses, including loss of profit, loss of income, or loss of opportunity, arising from delay, damage, or non-performance.

Any loss or damage caused by events beyond the Companys reasonable control, including but not limited to extreme weather, road closures, accidents, acts of third parties, or force majeure events.

9.3 Customer inspection

The Customer is encouraged to inspect Goods upon delivery and report any visible loss or damage as soon as reasonably practicable, preferably on the same day. Failure to notify the Company within a reasonable period may affect the ability to investigate and may limit any liability.

9.4 Time limits for claims

Any claim for loss or damage must be made in writing within a reasonable period from the date of the service, and in any event within a timeframe consistent with applicable law. The Company reserves the right to reject claims made after this period.

10. Access and Parking

The Customer is responsible for providing suitable access for the Companys vehicles at both collection and delivery addresses. This includes informing the Company in advance of any access restrictions, narrow roads, low bridges, parking bays, loading zones, or time-limited access, particularly in busy or regulated areas.

If access is not suitable or safe in the reasonable opinion of the Company, the Company may decline to proceed or may complete the service using alternative methods, such as smaller vehicles, at additional cost. Any parking fines, clamping charges, or penalties incurred due to inadequate authorisation or incorrect information provided by the Customer may be charged to the Customer.

11. Delays

While the Company will use reasonable efforts to carry out services at the agreed times, all arrival and completion times are estimates. The Company is not liable for delays resulting from traffic, road works, weather conditions, access issues, or other circumstances beyond its control. The Customer should allow for reasonable flexibility in start and finish times, particularly in dense or heavily regulated urban areas.

12. Complaints

If the Customer is dissatisfied with any aspect of the service, they should raise the issue with the Company as soon as possible so that it may be addressed promptly. The Company aims to resolve complaints fairly and efficiently. Any formal complaint should be submitted in writing with a clear description of the issue and any supporting information.

13. Privacy and Data

The Company may collect and process personal data such as names, addresses, contact details, and relevant service information for the purposes of managing bookings, performing the Contract, and complying with legal obligations. Personal data will be handled in accordance with applicable UK data protection laws. The Company will not sell personal data to third parties and will only share information where necessary for the performance of the services, for legal compliance, or with the Customers consent.

14. Variation of Terms

The Company may update or amend these Terms and Conditions from time to time. The version in force at the time of the booking will apply to the Contract unless a later version has been expressly agreed with the Customer in writing.

15. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable by any court of competent jurisdiction, that provision shall be deemed severed from the remaining provisions, which shall continue to be valid and enforceable.

16. Governing Law and Jurisdiction

These Terms and Conditions, and any Contract formed under them, are governed by and construed in accordance with the laws of England and Wales. The parties agree that the courts of England and Wales shall have exclusive jurisdiction to hear any disputes arising out of or in connection with these Terms and Conditions or the provision of the services, without prejudice to any mandatory rights the Customer may have under applicable consumer law.

By confirming a booking with Removal Van Soho, the Customer acknowledges that they have read, understood, and agreed to these Terms and Conditions.



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Astonishing Removal Van Prices in Soho, W1

Get in touch with us today and we will arrange the perfect removal van service for your needs in Soho.

 Guide price for the hire of a Transit Van /up to 300 cu ft/.

Price   1 man   2 men
Per Hour
(Min 2 hrs)		 from £60 from £84
Per Half Day
(Up to 4 hrs)		 from £240 from £336
Per Day
(Up to 8 hrs)		 from £480 from £672

Testimonials

HOW IT WORKS

Ease the Pressure of Your Removals with Our Removal Van Soho, W1

We are experts in providing removal van Soho and will arrange the most reliable and best value service for you. Our team will come straight to your door and move all of your possessions to your new address. We will supply a free estimate and a detailed bill to show you precisely what you are paying for.

  • Call our helpful customer service to chat about your moving requirements
  • Our team will come and provide a comprehensive removal service saving you the hassle
  • We will safely load and transfer all your belongings to your new property

What Our Customers Say

Excellent on Google
4.8 (72)
A

Great service, prompt estimate, and the removal team were exceptional! Made moving effortless. I would recommend them!

S

I'm thoroughly satisfied with Removal Van Soho--they were courteous, reliable, and made sure everything was handled with care. The move was easy and not stressful. I'll definitely be a repeat customer!

C

I'd recommend these workers without hesitation: they were efficient, friendly, and handled things carefully.

R

Right from the beginning, their communication stood out--they guided me through the whole move. On the day, they showed up on time, worked rapidly, and were exceptionally kind.

D

Van Hire Soho made our move so much easier. The team's efficiency and hard work were impressive, and we felt comfortable every step of the way. Great company to recommend.

J

Top-tier service, budget-friendly, speedy delivery, and the lads made every task seem easy.

A

The movers showed great professionalism and worked efficiently, even with rain. They gave an estimated arrival time in advance. Furniture was placed attentively and there was no damage. I recommend them highly.

T

We had a smooth move thanks to Van Hire Soho. The staff was polite, diligent, and made sure all our belongings arrived safely. Fantastic value overall.

K

The communication with Removal Van Soho was thorough and the price was among the best I found. Highly recommend!

B

Moving with Van Hire Soho was fantastic. They assembled and arranged my furniture perfectly and took exceptional care of my possessions throughout the whole process.

A

My second experience with Van Hire Soho was just as excellent. The team arrived punctually, clearly communicated, and showed great professionalism. It was the least stressful move I've experienced.

C

They placed our needs first and were extremely approachable. I'd certainly use them again.

D

If you need a great moving company, HANDYMVES should be your choice. They're prompt, courteous, and offer free, accurate quotes. Service is excellent--will definitely use them again.

R

I received top-notch service from a professional and friendly crew. They made my relocation process seamless and worry-free. Pricing was transparent, and the administrative team was always ready to help.

K

Super pleased with our experience! Booking was fast and straightforward, and the driver was very accommodating at both pick up and drop off. Tracking the driver made things much easier and helped us plan our day around their arrival.

J

Our second move with Removal Van Soho was just as good as the first--they managed our stairs easily, were polite, careful, and speedy. We've had great experiences both times.

A

The Van and Man Soho team was outstanding. They arrived before the scheduled time, handled everything gently, and finished quickly.

B

The service from this company was top-notch. Moving day went off without a hitch, and the staff's friendliness stood out. Rental Van Soho is my go-to moving company.

O

Efficient and courteous service from Van Hire Soho. They arrived on schedule, were very polite, fast, and careful with our possessions. Pricing was good. Highly recommended.

M

A wonderful team - friendly, polite, and kept us informed. The sofa was delivered quickly and they handled our tricky stairs like pros. Would use Man and Van Soho next time.

C

Choosing Van and Man Soho was the best decision. The team was polite, professional, and very careful with my stuff. Move was finished before I knew it. Highly recommend!

J

I received excellent service from the initial consultation to the day of the move. The team was professional, approachable, and always willing to assist.

D

Showed up as promised, quickly helped move everything, was super friendly and drove safely. I'll use this moving service for my future needs.

D

Couldn't have asked for better service at such a tough moment. Thank you, Van and Man Soho . Highly recommended.

A

Van Hire Soho gave us exceptional service. The movers were prompt, careful, and attentive. Our belongings arrived in perfect condition and made the whole move easy.

S

I was thoroughly impressed with Moving Van Soho. The workers arrived on time, worked hard, and were very careful to secure all my things in the van for a safe move.

L

Van Hire Soho ensured my moving day was stress-free. The team was friendly, good conversationalists, and hardworking. I'd recommend them to everyone.

C

Wonderful service! Arranging the removal was hassle-free, and the moving crew handled everything professionally while being friendly and flexible with our needs.

D

Service was top-notch; everything from collection to delivery was easy, and shipment status was shared periodically.

B

The company's open pricing and honesty about costs was a welcome change from the moving companies we've chosen in the past.

M

Exceptionally quick and seamless service throughout! Booked my house move through Van Hire Soho, and they exceeded expectations--punctual, careful with my belongings, and impressively polite. Absolutely would use again.

F

We had a smooth and damage-free moving experience with Van and Man Soho thanks to their efficiency.

D

Van and Man Soho surpassed our expectations. The movers were friendly and polite, tirelessly working to complete the job with speed and efficiency.

M

Moving Van Soho made my moving day perfect. The team was small but operated with the utmost efficiency and professionalism.

N

Van Hire Soho provided excellent service with their polite and speedy approach. I doubt I could have managed the move so quickly on my own.

M

With a significant relocation ahead of us, we were anxious, but Removal Van Soho exceeded expectations with their high-standard service. No items were damaged or even scratched. We'll certainly call on them again.

A

Van and Man Soho ' communication was outstanding, and they were always on time, sensible, courteous, and considerate.

S

I couldn't be happier with Man and Van Soho! The team was incredibly supportive and diligent, ensuring everything went smoothly.

H

Thanks to the Man and Van Soho team, I had a wonderful moving experience. Their friendly professionalism made a remarkable difference. They managed everything with timeliness, care, and security.

J

Their diligence in managing my fragile belongings and antiques ensured everything arrived flawlessly.

A

Remarkably polite and efficient removals team! They were diligent in their work, checking everything. The booking process was friendly, which made the whole experience positive. Many thanks!

K

Thanks to Rental Van Soho, my professional move was easy. The office lady's guidance was clear, and the moving team added humor to a day of perfect execution, making it stress-free and punctual.

S

Showing up on time, they exhibited friendliness and offering assistance, handling our belongings with care and efficiency. They completed the long drive within a day, defying predictions of it taking two - a strong recommendation!

Z

Van Hire Soho met my expectations! On-time arrival, professional service, and excellent care of my furniture were their marks. My stress-free experience was thanks to their efficient team. I look forward to using them again. Thank you!

G

Van Hire Soho has proven their professionalism and courtesy time and again. Calm in chaos, they deliver a superb service experience consistently that always meets our expectations.

C

We had an excellent experience with Moving Van Soho: professional, efficient, and friendly service that made our move stress-free. Would recommend to others.

J

During our relocation last week, Van and Man Soho provided excellent service. The office staff was helpful throughout, and the move itself went smoothly without any hiccups. I highly recommend their removal team who were fantastic.

B

Choosing Removal Van Soho was the best decision. Their professional and efficient service, delivered by a friendly team, took great care of our belongings. Highly recommended!

A

Highly impressed with the service from this moving company! They were right on time, executed their duties with speed, and handled my possessions with the utmost care. Their organized method ensured a stress-free move. Their professionalism is praiseworthy.

K

Competitive rates and fantastic service! The truck got there on time. The team was quick, efficient, friendly, and consistently professional. It was obvious right from the start that the crew were pros.

R

Brilliant service from start to finish. The movers were friendly, helpful, reliable, and meticulous. Nothing short of perfection. Thank you so much, Man and Van Soho!

D

A very polite, helpful, and professional team made nothing too much trouble. Communication was excellent, and the efficiency was unparalleled. I wouldn't consider any other company for moving!

F

RemovalVanSoho provided an excellent moving experience. Professional, courteous, and hardworking team. No damage or issues occurred, and the move was entirely stress-free. Couldn't ask for more!

A

The team at RemovalVanSoho was once again very efficient and careful with our furniture. I would certainly hire them for future moves.

R

Premier moving service! No need to search further. They go above and beyond to help, always with a smile, and accommodate urgent requests efficiently.

X

Fantastic service from start to finish, surpassing our expectations. The team was incredibly helpful throughout the day and are a true asset to a wonderful company. Highly recommend to everyone!

M

Arrived ahead of schedule and packed my belongings efficiently. Paid special attention to fragile items such as glass and plants. Fast, friendly, and professional. Would highly recommend and use again.

D

The professionals were very professional, mindful to keep my new carpet clean by removing their shoes when I requested. I really value their excellent service and their quick, polite demeanor.

D

The team at Rental Van Soho is so helpful and friendly. It makes such a difference when moving house, because it's quite stressful, so having a professional team on hand who are just lovely to be around is a real stress-buster.

M

This has been my favourite moving company for quite some time now. I hired them first for office removal, and they impressed. Three months later I had them help me with a house moving so that I could move closer to my workplace. Both times they were amazing.

S

On a rainy moving day, the movers were professional and efficient without any issues. They notified me about their ETA and placed the furniture carefully to avoid damage.

A

Within a quick 30-40 minutes, everything was expertly loaded onto the truck.

J

With their expert guidance and positive attitude, the removals staff made my move a breeze.

C

Such an incredible team to work with! Used their services twice and both times they have exceeded my expectations with their consistency and expertise.

D

Surprisingly handy movers, encountered an unforeseen situation where I urgently needed help with moving some extra furniture to my new home and they were the sole available option. Wonderfully efficient, skilled and polite.

C

Respect and consideration radiated from them as they made sure to understand everything clearly. I am grateful that all my concerns were put to rest, just like you had promised. Exceptional customer service!

D

The customer service team at these movers was top-notch, making my experience a smooth one.

D

Moving Van Soho exceeded my expectations with their prompt and efficient services for moving my big furniture.

B

This firm was the best amongst the removal companies I looked into. I made a logical decision and it turned out to be the right one. They handled everything I threw at them superbly.

S

If you're looking for reliable, respectful, and efficient movers, look no further than this team.

T

Worth every penny and more.

H

I have used many different removal services in the area. They were ok, but not great. These guys are cheaper and do a better job than all of them.

Contact us

Company name: Removal Van Soho
Opening Hours: Monday to Sunday, 07:00-00:00
Street address: 5 Wardour St
Postal code: W1D 6PB
City: London
Country: United Kingdom
Latitude: 51.5106970 Longitude: -0.1318570
E-mail: [email protected]
Web:
Description: No moving task is too big or too small for our excellent removal team in Soho, W1. Call on us right away and book a service.